On Request
Customer Experience
Online training
Course Description
Autusbridge Learning Outcome:   At the end of this course, delegates will,  
  • Understand the Customer Experience Management (CEM) Concept  
  • Know and understand the application of the most important CEM tools and techniques  
  • Know the workings of a CEM Strategy and its application to the sales process  
  • Understand the implementation process  
  • Know how to create the customer journey map  
  • Understand the relationship between CEM and Customer Relationship Management (CRM) 
How to Enroll

Fill the Course Registration form, and a representative will be in contact with you on how to make payment, and the next steps.