On Request
Customer Experience
Online training
Course Description
Autusbridge. Learning Outcomes:   At the end of this course, delegates will, 
  • Gain knowledge about the 21st Century Customer Service Pillars  
  • Understand Customer Needs – Questioning & Listening  
  • Develop competencies on how to manage Customer Relationship 
  • Acquire an understanding of customer personality types  
  • Identify common problems with customers  
  • Gain insights on how to classify high and low-value activities.  
  • Ability to execute product merchandising and outlet execution  
How to Enroll

Fill the Course Registration form, and a representative will be in contact with you on how to make payment, and the next steps.